When it comes to your contact information, one thing you need to make sure is that you put it ALL out there, online, for everyone to see.
I see WAY too many businesses (especially small businesses that are run out of their homes), where they do not have the contact information posted that they need to.
Ask yourself this question; “If you were going to be spending money with a company that you found online, would you do it if you couldn’t find out where they were located or if you couldn’t find a phone number?”
I get the same response from small business owners, “Well, I just don’t want people to know where I live.”
Remember a few years back where there was that thing called the Yellow Pages? You could find out where EVERYONE lived. And it’s still that easy to find someone online.
If you’re not confident enough in your services/products to put your address on your website, then maybe you should be in a different game.
Early on in my online ventures, I ran an online t-shirt company for several years and sold 1000’s of t-shirts out of my garage. I thought the same thing. I don’t want people to know where I live.
However, this exact point was brought to my attention by another marketer that I really respected and he convinced me to put my address AND email address on the website and see what happens.
OVERNIGHT… there was a 15% jump in sales. And no… that’s not a typo.
Here’s another great article with several more reasons why you should have your contact information on your website – Entrepreneur
6 months later we added an 800 number for people to call us directly. Another 8% jump in business.
Sure, there were a lot of calls that we didn’t want because they were always the same 10-15 questions, so we used that information and crafted a really good FAQ page for our business and that took care of 90% of the calls and emails we received.
In the 7 years that I had that business, there were no issues having my home address, phone number or email address on my website. It added to the legitimacy of my business and showed people that I was able to be reached if they, in fact, needed to get in touch with us. Try it… it may just work.